Membership Services, Inc. produces the documents that allow everyone to monitor progress towards goals, communicate timelines and achieve the organization's mission.

Fact: Developing policies and procedures enables board members and staff to have clear direction on the method of fulfilling the organization's mission.

Create a policies and procedures manual that includes:

• Size and composition of the board
• Nomination and election processes for board members and officers
• Roles and responsibilities of board members
• Roles and responsibilities for executive staff
• Position description for officers, committee chairs, and executive staff
• Develop a board and officer orientation program.
• Establish a program for recruiting new volunteers.
• Hold staff accountable for creating an operations plan that includes deadlines.
• Hold board members accountable for timely completion of assignments.
• Provide opportunities for informal interactions between board and staff.
• Conduct a periodic assessment of board operations.

P.O. Box 14629, Tallahassee, FL 32317 • Phone 850.222.6000 • Fax 850.222.6002 • Email robert@HelpMembers.com